Oh Thank Heaven for 7‑Eleven!®
A success story fueled by customers’ needs

“Give the customers what they want, when and where they want it.”

Joe C. Thompson Jr. | 7‑Eleven Founder

The 7‑Eleven brand is known and loved around the world, and our iconic products are a big part of the American culture. And although we’ve grown significantly over the years, our focus stays fixed on making life easier for customers. This simple idea is the reason we’re the marketplace leader. It’s also why our customers, employees, Franchisees and community leaders are proud to be part of the 7‑Eleven story.

Nonstop Innovation
& Customer Obsession

We Did

7‑Eleven has a legacy of innovation. We were the first to provide to-go coffee cups, offer a self-serve soda fountain, operate for 24 hours a day, and yes, we even coined the phrase “BrainFreeze®” in honor of the world’s favorite frozen drink. Then came the innovation of some of our most popular menu items: the SLURPEE® drink, the BIG GULP® and then the BIG BITE®. Now, we continue our history of innovation and power it through digital initiatives.

We Will

From our humble beginning as the world’s first convenience store, 7‑Eleven continues its pursuit of innovative ways to cater to a new, digital-savvy generation of shoppers. As technology redefines how customers shop, we make sure to remain two steps ahead. At 7‑Eleven, we are customer-obsessed. We always poll customers to ensure we are bringing them solutions that they can’t even imagine. From offering convenient and user-friendly technology that earns our customers free products to having an ice-cold SLURPEE® drink delivered straight to their door, we are the leader in convenience and we constantly put our customers at the center of design and development.

We Are

It’s no secret: customers are starved for time as our world becomes increasingly connected and on the go. Our digital team strives to be at the forefront of innovation, providing effortless and convenient solutions for our customers’ needs before they even know to ask for them. We are committed to developing experiences of the future by bringing our stores to our customers wherever they are and whenever they need us. We are continuing our long-standing legacy of innovation through software and technology enhancements. We are transforming our business, one digital initiative at a time. We are redefining convenience.

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The best kind of neighbor

The best kind of neighbor

Convenience may be our focus, but serving is our business. And that business extends beyond our stores into the communities where our customers, employees and Franchisees live, work and play.

Being a great neighbor is all about investing and getting involved. It’s also about responsibility, which is one of our key business principals. That’s why we put such a focus on serving people, improving our products and protecting the planet. 7‑Eleven is proud to set the standard for responsible retailing in the convenience industry.

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Our Culture

To lead, we serve

7‑Eleven has always been about serving the needs of our customers. This philosophy has also extended to our 7‑Eleven team, which is why our Leadership Principles play such a big part in our organization. To lead, we serve. It’s a big idea and it makes a tremendous difference in the lives of our customers, our Franchisees and our licensees.

All kinds of people with one focus: making life easier

We’re the convenience leader for a reason – and it has everything to do with our diverse and multi-talented team of men and women who are passionate about making life convenient. For decades – nine to be exact – we’ve counted on their unique perspectives to help us innovate and grow. They are the reasons we continue to lead in the industry.

Room to move around and grow

Cross-functional learning is not just allowed at 7‑Eleven, it’s applauded. We’ve got the size, stability and resources that make it possible for employees to find rewarding careers. People in all facets of our global organization discover opportunities with room to move around, try on new roles and discover untapped talents. We know that when people love what they do, everyone wins.

A top-five franchisor

7‑Eleven is a brand that’s recognized worldwide. We’ve also made a reputable name for ourselves in the franchise business, and are consistently ranked as a top-five franchisor. A turnkey business model, world-class training, ongoing corporate support and special financing programs are available to increase the success rates of our Franchisees.

The Store Support Center: the engine behind our stores

If our stores are the fuel for busy communities, then our Store Support Center is the fuel for our stores. This is where the innovating, strategizing, forecasting, training and troubleshooting take place. From operations management and logistics to real estate, IT and human resources, our Store Support Center teams work hard to further our mission of convenience, not only for customers, but also for our Franchisees, employees and the communities we serve.

Convenient Facts

#1 market for Slurpee sales

The #1 market in the world for Slurpee® sales is Winnipeg, Manitoba, Canada, followed by the greater Detroit, Michigan, area.

7-Select brand

The 7-Select brand was born in 2004.

First to offer ATM services

7‑Eleven was the first convenience store to offer ATM services.

Slurpees called Icees

When 7‑Eleven® started selling Slurpee® drinks they were called Icees.

Raise a Cup Fill 'Er Up

The 7-Eleven story in years

1927

The World's First

To make life a little easier on his customers, “Uncle Johnny” Jefferson Green has the bright idea to start selling everyday staples from the dock of a local icehouse in Dallas, Texas. The world’s first convenience store is born.

1933

Drinks for Everyone

Prohibition is repealed and the ice docks start selling beer and liquor, which dramatically impacts store growth.

1937

The Idea Spreads

Southland Ice Company President and Founder Joe C. Thompson Jr. takes Uncle Johnny’s idea to other local ice docks. Within a decade, locations selling the new product line triple in numbers. The new “convenience stops” are called Tote’m Stores

1946

A New Name

The name changes from Tote’m Stores to 7-Eleven to reflect the new extended hours – 7am to 11pm, seven days a week.

1950s

Beyond Texas

The one-stop shopping locations offer everything consumers need, including gas. New stores open in Florida, Maryland, Virginia and Pennsylvania.

1963

Driving in Cars

More and more people now own cars, which means the need for convenience is on the rise. 7-Eleven opens the 1,000th store – and counting.

1963

All Night Long

A 7-Eleven location near a university in Austin stays open all night to accommodate students. The 24/7 idea is a hit and soon catches on in other locations.

1964

Franchise This

7-Eleven enters the franchising business with the purchase of several Speedee Mart franchises in California.

1965

The Drink Revolution

It starts with the launch of the Slurpee® drink and the world’s first coffee to go.

1969

Crossing Borders

7-Eleven goes international and opens locations in Canada, bumping up the number of stores to 3,500.

1970s

The Self-Service Movement

7-Eleven leads the way, offering self-serve gas and the first self-serve soda fountain. Americans are also introduced to the Big Gulp® fountain drink.

1980s

World Traveler

7-Eleven continues opening new international locations, including stores in Australia, Sweden, Taiwan, Hong Kong, Singapore, Guam, Malaysia and the Philippines.

1990s

Getting Healthy

7-Eleven starts shipping fresh food products daily to meet the needs of health-conscious consumers.

Present

No Signs of Stopping

With 60,000 stores – and counting – located around the globe, we’re more determined than ever to continue innovating and delivering “what the customers want, when and where they want it.”

Our leadership

Demonstrating customer obsession to be the world’s leader in convenience.
Joseph M. DePinto

Joseph M. DePinto

President and Chief Executive Officer

Chris Tanco

Chris Tanco

Executive Vice President and Chief Operating Officer

Stanley Reynolds

Stanley Reynolds

Executive Vice President and Chief Financial Officer

Rankin Gasaway

Rankin Gasaway

Executive Vice President and Chief Administrative Officer

Glenn Plumby

Glenn Plumby

Executive Vice President and Chief Operating Officer, Speedway

Jack Stout

Jack Stout

Senior Vice President, Merchandising and Demand Chain

Ken Wakabayashi

Ken Wakabayashi

Senior Vice President, International

Marissa Henderson Jarratt

Marissa Henderson Jarratt

Senior Vice President and Chief Marketing Officer

Jesus Delgado-Jenkins

Jesus Delgado-Jenkins

Senior Vice President, Business Development and Chief Growth Officer

Holly Angell

Holly Angell

Senior Vice President of Construction, Engineering and Facilities

Sean Duffy

Sean Duffy

Senior Vice President, Fuels

Scott Hintz

Scott Hintz

Senior Vice President, Human Resources

Raj Kapoor

Raj Kapoor

Senior Vice President of Fresh Food and Proprietary Beverages

Lillian Kirstein

Lillian Kirstein

Senior Vice President, General Counsel, and Secretary

Raghu Mahadevan

Raghu Mahadevan

Senior Vice President, Digital

Doug Rosencrans

Doug Rosencrans

Senior Vice President, Franchise Operations

Timothy Rupp

Timothy Rupp

Senior Vice President, Speedway Merchandising

Robert (Bobby) Schwerin

Robert (Bobby) Schwerin

Senior Vice President, Finance

Brad Williams

Brad Williams

Senior Vice President, Corporate Operations and Restaurants

Mani Suri

Mani Suri

Senior Vice President and Chief Information Officer