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We Want to Hear from You
Our team is available and ready to listen to your question or comment. Want to buy a 7-Eleven® franchise? Do you have a comment or complaint? Want to shop with or sell to us? Here's How:
 

Corporate Headquarters/Store Support Center:
7-Eleven, Inc.
One Arts Plaza
1722 Routh St., Suite 1000
Dallas, TX 75201
Main Phone Number:  972-828-7011
(Please use department addresses below for sending large mailings or boxes.)


Guest Comments, Feedback, Suggestions:
Guest feedback is important to 7-Eleven, and we can only improve by listening to our guests. Your feedback assists us in providing you with the "Guest Experience" you deserve when you visit a 7-Eleven store. Our Guest Relations representatives are available 24 hours a day, 7 days a week and online by way of routing your Guest Comments Form with your questions or comments to the appropriate department. A 7-Eleven representative will contact you in a timely manner.

7-Eleven, Inc.
Guest Relations
P.O. Box 711
Dallas, TX 75221-0711
Phone:  1-800-255-0711
 

Please review the following list of department options to reach a contact to best serve you.

Franchise Opportunities:
Entrepreneurs, business owners and other interested retail operators can learn about 7-Eleven franchise opportunities or inquire about converting a business to a 7-Eleven store by clicking on Franchising at the top of the page. For more information on our domestic licensees, please go to Domestic Licensing under About Us.

7-Eleven, Inc.
Franchise Department
P.O. Box 711
Dallas, TX 75221-0711
Phone:  1-800-782-0711
Email: Franchise.Inquireies@7-11.com  

Human Resources/Careers
To apply for a position with 7-Eleven, please visit the Careers section. Once an employment application has been submitted online, a 7-Eleven recruiter will review it and respond if there is a match. Due to the high volume of employment applications received, we are unable to respond to every applicant. All other inquiries may be submitted to the contact information provided below.

7-Eleven, Inc.
Human Resources Department
P.O. Box 711
Dallas, TX 75221-0711
Please visit the Careers section for more information. 

Employee W-2 Forms:
For W-2 inquiries, please call 1-800-360-1265 or go to the 7-Eleven Paperless Employee website for more information. For employee electronic paystubs, information is available on the Money Network Pay Stub Portal for past or present employees from November 2009 forward.

Advertising, Promotions & Marketing:
All who inquire about marketing, advertising, promotion and sponsorship opportunities or requests need to visit the New Vendor/Supplier Application or click on the Doing Business with 7-Eleven link on the upper-left column on this page.

Filming at 7-Eleven
Film, documentary or non-news TV show producers can inquire about non-news filming/videotaping at a 7-Eleven store by contacting:

Email:  Filming@7-11.com

Please include the following when e-mailing above:  Contact name, e-mail address, phone number, description of project/film, store location and, time-frame for filming.

Community Relations/Charitable Giving:
At 7-Eleven, we are committed to supporting the needs of our local communities we serve. For more information, go to the In the Community section at the top of the page to learn more about our programs and how we give. Inquiries may be sent to the address below. Due to the high volume of proposals we receive, we are unable to support all the inquiries or requests submitted and will only respond if we have the ability to participate or interest in learning more.

7-Eleven, Inc.
Community Relations Department
P.O. Box 711
Dallas, TX 75221-0711

Merchandising:
For information regarding merchandising opportunities within a 7-Eleven store, please visit the New Vendor/Supplier Application.

7-Eleven, Inc.
Merchandising Department
P.O. Box 711
Dallas, TX 75221-0711

News Media Inquiries:
This e-mail address is for news reporters, writers, news producers and editors who want information about 7-Eleven, Inc., its products, services, policies or its stores. Please include your subject matter, deadline and contact information. Those who are not members of the news media should select another option for contacting the company, or call 7-Eleven, Inc.'s Guest Relations toll-free number, 1-800-255-0711.

7-Eleven, Inc.
Public Relations Department
P.O. Box 711
Dallas, TX 75221-0711
After Hours Phone:  1-800-255-0711
Email: Newsmediainquiry@7-11.com 

Real Estate:
Brokers, agents and other interested retail operators can go to Real Estate at the top of the page regarding selling, leasing or purchasing property from 7-Eleven, Inc. 
7-Eleven, Inc.
Real Estate Department
P.O. Box 711
Dallas, TX 75221-0711
Phone:  972-828-5554
Email:  RealEstate.Department@7-11.com

Construction and Facilities:
Maintenance Activities at 7-Eleven Stores are managed by FM Facility Maintenance. Contractors and Suppliers wishing to be considered for maintenance assignments at 7-Eleven Stores should submit an application to FM Facility Maintenance:

  • Visit www.fmFacilityMaintenance.com
  • Click the “Vendors” tab
  • Select the link to "Partner with Success – Apply Today”
  • Click the “Let’s get started” button

    Construction Activities at 7-Eleven Stores are managed by Lend Lease. Contractors and Suppliers wishing to be considered for construction assignments at 7-Eleven Stores should contact Lend Lease for further information:

    7-Eleven, Inc.
    Construction & Facilities Department
    P.O. Box 711
    Dallas, TX 75221-0711
    Phone:  1.800.255.0711
    Email:  Construction.Department@7-11.com

    International:
    For questions or inquiries related to franchising or licensing a 7-Eleven store internationally, please contact us using the information below or go to International Licensing under About Us for more about what we currently offer.

    7-Eleven, Inc.
    International Department
    P.O. Box 711
    Dallas, TX 75221-0711
    Phone:  972-828-7026
    Email:  International.Inquiry@7-11.com

    7-Eleven Canada, Inc.:
    7-Eleven, Inc.
    Suite 2400
    13450 102nd Ave
    Surrey BC Canada
    V3T 0C3
    Phone:  604-586-0711
    7-Eleven Canada on the Web

    7-Eleven in Hawaii:
    For comments, inquiries or complaints pertaining to 7-Eleven stores in Hawaii, please go to the 7-Eleven Hawaii website or contact:

    7-Eleven Hawaii Headquarters
    1755 Nuuanu Avenue, 2nd Floor
    Honolulu, HI 96817
    Phone: 808-526-1711
    Email: info@7elevenhawaii.com

    7-Eleven in Oklahoma City:
    For comments, inquiries or complaints pertaining to 7-Eleven stores in Oklahoma City, please note that this company is not affiliated with 7-Eleven, Inc.

    7-Eleven Stores
    2021 S. MacArthur Blvd.
    Oklahoma City, OK 73128
    Phone: 405-682-5711

     

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